Terms of service

Last Updated: October 2025

OVERVIEW

Welcome to Mont Royal Essence, owned and operated by Saini Media Inc., registered in Vancouver, British Columbia, Canada.
The terms “we”, “us” and “our” refer to Mont Royal Essence. Mont Royal Essence operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

Mont Royal Essence is powered by Shopify, which enables us to provide these Services to you.

The following Terms of Service (“Terms”) describe your rights and responsibilities when using our website and Services.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy [insert link]. If you do not agree to these Terms, please do not access or use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your province of residence, or that you have given consent for any minor dependents to use the Services under your supervision.

You may be required to provide personal information such as your email address, billing, payment, and shipping details. You agree that the information you provide is accurate, current, and complete, and that you have all necessary rights to provide it.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You may not assign or transfer your account to any other person.

SECTION 2 - OUR PRODUCTS

Mont Royal Essence offers diffuser blends, roll-on blends, and diffusers, all intended solely for aromatherapy and ambient fragrance purposes.

We make no claims of therapeutic, medicinal, or curative benefits. Our products are not intended to diagnose, treat, cure, or prevent any medical condition or disease. Always consult a healthcare professional before use, especially if pregnant, nursing, or under medical care.
All products are for external use only.

We make every effort to accurately represent our products, but colors, scent variations, or textures may differ slightly due to natural variations and screen differences.

SECTION 3 - ORDERS

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.
Orders are only confirmed once full payment is received and we have sent an order confirmation email.

Please review your order carefully before submitting. We may not be able to modify or cancel an order once accepted.
If your order cannot be processed, you will be notified at the contact details provided during checkout.

Your purchases are subject to our Refund Policy.
You agree that your purchases are for personal use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

All prices are listed in Canadian Dollars (CAD) and are subject to change without notice.
Prices do not include taxes, shipping, or handling unless explicitly stated.

We reserve the right to adjust prices, discounts, and promotions at any time. You agree to provide accurate billing and payment details and authorize us to charge your chosen payment method for all purchases, including applicable taxes and fees.

SECTION 5 - SHIPPING AND DELIVERY

Orders are processed within 2–4 business days. Delivery times vary depending on destination and carrier.

We are not responsible for delays due to carriers, weather, customs, or circumstances beyond our control. Once an order is handed to the carrier, title and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY

All content on this website — including logos, text, product names, images, videos, and designs — is the property of Saini Media Inc. or its licensors and is protected by Canadian and international copyright and trademark laws.

You may use our Services for personal, non-commercial purposes only. Reproduction, distribution, or modification of any content without written permission is strictly prohibited.

SECTION 7 - OPTIONAL TOOLS AND THIRD-PARTY LINKS

We may provide access to tools or links to third-party websites. These are provided “as is” and “as available.”
We have no control over third-party tools, websites, or their content and are not responsible for any harm or damages arising from your use of them.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

Mont Royal Essence is powered by Shopify. However, all sales, payments, and transactions are made directly between you and Mont Royal Essence (Saini Media Inc.).

Shopify is not responsible for any aspect of your purchase, including any injury, damage, or loss resulting from products or transactions. You expressly release Shopify from all claims arising from or related to your purchases.

SECTION 9 - PRIVACY POLICY

Your personal information is collected and handled according to our Privacy Policy, and Shopify’s Privacy Policy, which you can view at https://www.shopify.com/legal/privacy.

By using our Services, you consent to the collection, use, and disclosure of your data as outlined in those policies.

SECTION 10 - FEEDBACK

Any ideas, reviews, or suggestions you submit (“Feedback”) may be used by us for any purpose, including marketing or product improvement, without compensation to you.

You represent that you own or control all rights to such Feedback and that it does not violate the rights of others.

SECTION 11 - ERRORS AND INACCURACIES

Occasionally, our website may contain typographical or pricing errors. We reserve the right to correct such errors and to cancel or update orders where necessary, even after submission.

SECTION 12 - PROHIBITED USES

You agree not to use our website or Services for any unlawful or harmful purpose, to transmit malware, or to infringe upon intellectual property rights. We reserve the right to suspend or terminate access for violations of these Terms.

SECTION 13 - TERMINATION

We may suspend or terminate your access to the Services at any time without notice. Upon termination, your obligations under sections relating to intellectual property, limitation of liability, and indemnification will continue to apply.

SECTION 14 - DISCLAIMER OF WARRANTIES

Our products and Services are provided “as is” and “as available” without warranties of any kind, express or implied.

We do not guarantee uninterrupted, error-free operation or that products will meet your expectations.
Our aromatherapy products are not substitutes for professional medical treatment. Use them responsibly and at your own discretion.

SECTION 15 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Saini Media Inc., its directors, employees, partners, and affiliates shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.

SECTION 16 - INDEMNIFICATION

You agree to indemnify and hold harmless Saini Media Inc. (Mont Royal Essence), its affiliates, and service providers from any claims, losses, or damages arising from your misuse of the Services or violation of these Terms.

SECTION 17 - SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

SECTION 18 - ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Mont Royal Essence.

SECTION 19 - GOVERNING LAW

These Terms are governed by the laws of the Province of British Columbia, Canada.
Any disputes will be handled exclusively by the courts located in Vancouver, British Columbia.

SECTION 20 - CHANGES TO TERMS

We may update these Terms at any time without prior notice. Updates will be posted on this page with the “Last Updated” date revised accordingly. Continued use of our website after any such changes constitutes your acceptance of the new Terms.